Booking Conditions
Last updated: July 2026
These conditions govern the tourist accommodation contract between the guest and Botanical Apartment Modena. By completing your booking and payment you declare that you have read and fully accepted them.
1. The property
Botanical Apartment Modena — private apartment for tourist use
Via dei Tintori 9, 41121 Modena (MO), Italy
Owner: Riccardo Mingarelli · VAT 04247060363 · CIN IT036023B4INOOYGNN
2. Booking and price
- The price is calculated from the dates selected and may vary from day to day.
- A final cleaning fee of € 50 is added to every stay, charged once regardless of the number of nights.
- The minimum stay is 2 nights.
- Full payment is made at the time of booking via Stripe (card, Apple Pay, Google Pay).
- The booking is confirmed only once payment has succeeded and the confirmation email has been sent.
3. Tourist tax
The Municipality of Modena's tourist tax is not included in the price and is paid separately through the Chekin platform, according to the rates and exemptions set by the Municipality.
4. Check-in and check-out
- Check-in: self check-in, available 24 hours a day from 3:00 pm, using a personal digital code.
- Check-out: by 11:00 am.
- Online check-in is required by law (Art. 109 TULPS): before arrival you must provide identity documents for all guests via the link sent to you by email. Without this, access cannot be granted.
5. Cancellation policy
| When you cancel | Refund |
|---|---|
| Up to 30 days before check-in | 100% — full refund |
| From 30 to 7 days before check-in | 50% — partial refund |
| From 7 days until the check-in day | No refund |
Refunds are issued to the original payment method within 14 days of the cancellation request. To cancel, write to riccardomingarelli33@hotmail.it: the date the notice is received applies. No-show without notice gives no right to a refund.
6. Right of withdrawal
Important. Under Article 16(l) of Directive 2011/83/EU, implemented in Italy by Art. 59(1)(n) of the Consumer Code (Legislative Decree 206/2005), the 14-day right of withdrawal for distance contracts does not apply to contracts for the provision of accommodation other than for residential purposes where the contract provides for a specific date or period of performance. By booking specific dates at Botanical Apartment Modena, the guest acknowledges that the right of withdrawal cannot be exercised: only the cancellation policy in section 5 applies.
7. ZTL pass and parking
The ZTL pass is included free of charge. To activate it you must provide your vehicle number plate when booking or in any case before arrival. The pass is requested from the Municipality of Modena for the days of your stay. The owner is not liable for fines arising from plates communicated incorrectly, late or incompletely, nor for parking in unauthorised areas.
8. House rules
- Maximum occupancy: 4 guests. Unregistered persons are not admitted.
- No smoking inside the apartment.
- Parties and events are not permitted.
- Quiet hours from 10:00 pm to 8:00 am, out of respect for the building.
- Pets allowed only by prior written agreement.
- The guest is liable for any damage caused to the property and its furnishings.
9. Liability
The owner is not liable for personal belongings forgotten or lost, nor for disruptions caused by force majeure (interruptions to electricity, water or internet beyond his control). Should provision of the accommodation become impossible for reasons not attributable to the guest, the amount paid will be refunded in full, excluding any further claim.
10. Complaints and jurisdiction
Any complaint should be raised promptly during the stay so that it can be resolved quickly. The contract is governed by Italian law. For consumers, the court of their place of residence or domicile has jurisdiction. The European online dispute resolution platform is also available: ec.europa.eu/consumers/odr.